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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 11,945 reviews
  • Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidental protection so worth it. Purchased for another chromebook and it covered all repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice for people who tend to break things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels very reassuring that if my thing brakes i cant ethier get a new one or fix my laptop easily, but so far I haven't gottten a chance to test out the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duggestions wirked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought s nre laptop but i coujdnt get an update to load. On chat, i was told to restart, or log out of everything then back on. My download then ssid it was done and activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plan is totally necessary if you have electronics i have it on most of ny devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection for your laptop when it's this expensive (this much of an investment) and the fact that accidents can happen to anyone, anytime. It's a must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is definitely a group of electronic wizards! Luckily for me because I have no such powers, but now they are on my team, and that makes me feel even better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, and hope I dont have to, but good coverage for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything can happen at anytime. Always good to have added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek reviewed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was stated that within a year if anything happens my laptop could be replaced. I thought it was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this yet, but very nice to know I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to supplement my desktop, so I went to Best Buy to take a look. I found the exact one I was looking for. An HP Envy 17.3" laptop with w/touchscreen. I've been using it now for 8 months, and it has been beautiful. I couldn't be happier with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Thank you for helping me find my perfect laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have service on expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs protection on their investments when spelling a lot of a laptop with all the bells and whistles. Accidents can happen to anyone, anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it …

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used on a computer, but used on a TV and it’s worth it. Got this for new computer and hopefully won’t need to use yet again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect a laptop purchase for my daughter for school. So far, haven't needed to use it. Good to know if the device breaks, she has someone to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having protection on my items. Just in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad updated my windows products for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The tech updated my service and cleaned up a bit to optimize the product. Nithing better than Geek guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad for everything I buy through Best Buy. I have for years. Will continue to do so ! Always super helpful and prompt if I need to bring a device in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Sqd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO HELPFUL! Would absolutely recommend! I needed help connecting my pen and they got it up and running in under 3m!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not ever walk out of your store with out insurance. I never hade any problem getting anything fixed ore replaced. I have kids. Thing's allways happen.

    I would recommend this to a friend