Customer Ratings & Reviews

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Haven't had to use but once, knock on wood! Hope it stays that way.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

We always purchase Geek Squad protection plans, great coverage.

We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!

Very supportive and professional team. Very satisfying.

Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

Explained in depth about the warranty and helped me not worry about future issues with device

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

Hopefully, I won't have to use it, Geek Squad give you piece of mind knowing if you have a mishap, they cover it.

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

I got This for a couple of my purchases and it's always good to know I have this protection just in case of an accident.

Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

Customer service was excellent. I recommend Best Buy to all of my friends and family.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.