Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Gel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
THE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Suad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it due to any electronic if they stop working or something does not seem right.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
When needed theyll be there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition just in case. Life happens all the time and this is a (just in case) buy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very welcoming knowing that if something happens to my computer geek gots me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. We love the store we would shop there every day if given the choice.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great safety net
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great suppot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Parent Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and perfect for my 9 year old. Good battery and fast enough. No complaints.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad exchanged my computee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me change and fix my computer they are great
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
SQUAD UP!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good y ty o have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your ever in a technical pickle/ call the geek squad!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trustworthy technicians!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price for the security of knowing you have trust worthy and knowledgeable technicians to help you if needed. Also used them to help upgrade my son's gaming PC
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend

