Customer Ratings & Reviews

Came in handy almost immediately. Great to have this as a back up for the computer when working from home.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Worry free product protection against unforseen accidents.

My mom has grand children around a lot and in the last few years she has had a few laptops broken by them. so this protection plan was perfect for her.

The agents did a great job assembling my equipment.

this is perfect for my daughter, you just never know when you may need the geek squad to the rescue.

Oh my you must protect your inestments akways. An accident or malfunction can happen at any moment.

Because of the good success I had with Geek Squad, I will warranty all electronics I purchase at Best Buy! They have been excellent thus far!

Hopefully, I never need this, but it’s good to have for peace of mind.

I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

Will use the Geek Squad service if need be. It’s always safe to get protection for your products.

Worked perfectly set up was quick and easy Would definitely purchase again

Pretty good value for the service. Did not have to pay that much and the laptop i bought is covered for 3 years.

Have always had Geek squad protection. They are very helpful.

Have always had excellent service with the geek squad service plan

Great Item my husband loves it has been wearing it all the time

Great insurance have used it before and never have a problem with them

the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.

I have a 4 year old son so this was a must have. I take it to them and no questions asked they just repair it.

It’s the best and it comes in handy when your electronic breaks