Customer Ratings & Reviews

They are amazing had trouble with my son’s laptop and the easy help with it

The protection the Geek Squad offers is a must on any computer.

This is a great addition for my devices. Helps me keep my devices protected.

Honestly have not needed to use it...thank God...I just got the Chromebook.

Great protection for your PC or laptop purchase. A must have

I love how I can use this for multiple products I have that arnt under warranty. Already saved myself 40$ with it.

I had to use this coverage one time and all went well will continue to keep this up to date.

Knowledge, time and understanding. Cant beat it..( IT) service.

Bought this to proctect my chromebook just in case it's needed.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Primary Service I rely on. Especially for Computer turn-ups.

Haven't used this yet but year's ago I had a plan like this that worked great.

There is needed, just in case. Haven't used it but have no reason to think it would not be a good but of insurance.

Peace of mind for new computer protection. You want to make sure it works and not have any problems.

I like the idea that my device is protected incase something happened to it.

I purchased the squad computer alerts me right away through Creek Squad I like it

Bought the extended warranty, haven't needed to use it.

They helped me get my sons computer back on track.

We purchased the protection with the gift for our grandson. We have not had to use it. We were glad to have it.

The geek squad protection plan gives me sense of security and I don’t have to worry about anything for my laptop.