Customer Ratings & Reviews

Just for protection for at least the first year in case something accidentally happens.

Never used it but I’m sure it’s helpful for those who are new to PC stuff

Great computer and protection plan. Really worth the money

This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

I like the security of having a warranty and recommend for all electronics

Haven’t had to use it yet, but worth it for those just in case moments

The longer warranty’s always are the best to me and works the best

Geek Squad has taken care of me Beyond what I have expected this year. I just think that I'm so very much for going far beyond. They are an excellent team and they were very very hard at customer excellence.

I bought this to go with my computer because I want extra protection in case something happens

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

I made the best decision when I went into Best Buy to update and purchase my new devices. Each and every one of the Geek Squad that I spoke with and asked questions were knowledgeable, professional and patient. No matter how many times I asked a question for clarification they provided me with answers that I could understand along with numerous suggestions. I will never go anywhere else to purchase any technology! Keep up the tremendous work!!

Staff was amazing with there recommendations for my new laptop

Needed help with my computer and the staff was quick and reliable

I love this protection plan I have on my HP Chromebook and it was not expensive

My service was very very amazing. They did everything they could to help

Buying this saved me soo much money. My kid has managed to not only completely break one laptop but damaged the second one I got her after I replaced the first one she broke. When they told me they couldn’t fix her laptop I received a very large amount (the original purchase price of the laptop) on a gift card so I could afford to purchase a new one. I will never buy anything ever again for her without buying this protection too. Total life saver!!

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

I'm extremely pleased with my purchase, I've always liked Best Buy

Great insurance against accidental breakage. I have been able to get a new computer for a much-reduced price when my computer had unrepairable damage. I was exceedingly please to have this protection. It costs a little more when purchasing the computer, but it proved to be a life-saver when the computer was damaged beyonf repair and I got a new computer almost free.

it is a good service and although i did not need the service i was very pleased