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Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,833 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Geek Squad protection has given me tranquility. I have several children and you need know when an accident can occur. I have only used the service with my laptop and it was smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yRivera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PC had a horrible breakdown, and this protection plan covered it, don't skip out on having protection on anything $1,000+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my software problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has 1 of the best plans out to give you a warranty and repair on items. Don’t Buy without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer at a Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price. Perfect starter for a new gamer with tons of memory! Highly upgradable for the seasoned veteran. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must because you just never know. I have to always make sure to get protection for my gadgets. It is beneficial to avoid the expensive costs if damaged and you don't have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received assistance to understand what I was getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service protection plan to have I already recommended this service to others and I don't normally do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8-year-old daughter. It is a great computer being all-in-one so no unnecessary wires to get knocked loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to work for best buy at the customer service area right next to geek squad. With my history of doing returns and knowing what they do I already know the worth.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great service for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality fast, and adequate brightness great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my computer and comes it handy. This is a must buy warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great when i need help and the expertise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 3 yr plan for my new desktop in Oct 2019. In spring of 2021 the machine wouldn't startup. I took the machine in and the plan replaced the motherboard. The squad staff got it done for me. Especially since the machine was only a year and half old. The only problem is that they don't pack the machine to go home. They just hand you the machine with no warning that you need to bring your own crating. The repair fixed the problem but it also took six weeks to complete. My last computer it was quicker to send back and forth to HP. That old computer took 10 days this took six weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv break down on me in 6 months and i didn't put insurance on it now I'm out of a 600 dollars and i have too buy a new tv always insure your product u never know

    I would recommend this to a friend