Customer Ratings & Reviews

Service protection program has come in such good use when I was having problems with getting the desktop I purchased to work. Geek squad was available immediately and fixed the problem the same day.

This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit

If you drop it or spill something on it, you just take it back to BestBuy (any store) and they either fix it or give you a new one. No boxing it up and shipping it back to the manufacturer. Highly recommended!

Have had Geek Squad protection for several years. I recommend it to everyone. I have used the plan several times and always happy with the outcome.

I have used the Geek Squad for several years now. They help keep my computers clean and up to date. They are always courteous and always very skilled. When ever I have an issue, I know they can get it cleared up.

I Have NOT USED THEM YET. If I need them in will use them.

This service is amazing! I have used with a PC and will always purchase it over and over! It is honestly as advertised, would buy again and again!

I purchased the geek squad protection for the HP Desktop that I purchased at Best Buy and I am glad I did . You never know when you will have an issue arise and it gives you a sense of knowing that you will have them there when you need them.

They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!

Well worth the money spent to ensure my computer was covered for any problems over the course of those 3 years

Great protection plan given to you to make you feel safer about your investment.

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

I decided to purchase this geek squad product protection. My son had purchased it for several years and have been very pleased. Actually he swears by it. It has been a great value.

have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.

They can help out at home or instore and its efficient and educational even

A must have for a gaming pc. Gives you peace of mind

[Employee of bestbuy] Protection plan is worth it. Definitely a peace of mind having it.

it's perfect for students doing homework, small business owners, the music lover, Netflix movie lover, foodie (large size monitor) to lust after recipes), and it's also cute! All white color will match up with any desk or home office color theme.

I called because I thought I had a camera included with my new computer but the agent was able to check my purchase and let me know it was not included. But he did suggest what I needed to do.