Customer Ratings & Reviews

Haven't experienced it yet, but i know it will be great

It makes sense to purchase the protection. You purchase insurance for your car, your house, your appliances, so why wouldn't you for your electronic devices that you use every day?

I am happy to know that I am covered for service with a team of experts in the Geek Squad.

My daughter is clumsy, so we got The accidental protection to cover all the stops

This is a must for anyone who has any electronics at home. Peace of mind knowing if something goes wrong you always have the support and help of geek squad

Very worth it please i cannot stress this enough get protection on your products

Always good to get geek squad on your products. For the just in case.

Its so good i dont even know i have it in my house.

They do a great job when you need a repair or have questions!

This was purchased for coverage of a desktop computer. Ive had Geek squad support for other items and have always been happy with their service.

Hopefully I won’t have to use it, but it’s nice to have for peace of mind.

purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

I always get a warranty on big purchase worry free on items.

Bought for new PC. Good to know they will take care of anything if issues come up.

Agents were very helpful, polite, and professional. I left a happy customer

it's perfect for students doing homework, small business owners, the music lover, Netflix movie lover, foodie (large size monitor) to lust after recipes), and it's also cute! All white color will match up with any desk or home office color theme.

a decent step up from a non gaming comp to a gaming one via out dated 1060 vrs 3060

I've used geek squad plans for years now and they have never failed me. Best service you could get honestly and easy when something breaks.

I’m very happy that I purchased the extra warranty. Whenever I had a problem with my computer, Geek Squad would gladly assist me and resolve my problems. I highly recommend it !

After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.