Customer Ratings & Reviews

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

Purchased the Geek squad service. Never used it. Ok

I got this for my brother, we were trying to piece his AMD setup to be something. But after much running into needing this and needing that. I just said let’s just bite the bullet because I have a custom built Alienware computer, and it just works. He’s now really having fun with the Oculus. We spent the whole weekend putting that AMD Vega 56 with his old mother board and kept getting the message from Oculus basically you’re computer sucks. So rather than suffer anymore disappointment with our efforts this computer just makes sense. I put a 1tb ssd 850 evo in mine along with some other awesome improvements. So I know this is a sweet setup. I’d say buy it

No questions ever asked. Explained the issues and replaces, repairs some times there on the spot or in a matter of days. This insurance is the top reason why I will contine to purchase most of my devices from Best Buy and add insurance for the safety and ease of mind. This is definitely a stress saver when buying electronics and or devices for young humans ;)

Best Buy has outstanding protection for all their products. They go above and beyond to make and keep their customers happy. Thank you again, Best buy. Linda at Rebel Ranch Poms in Wisconsin Dells.

I know nothing about computers and i brought my sons a game computer system. So getting this 2yr agreement is amazing for the price.

Would like it.who wouldn't want a chance to get one for the free?

I am so glad I got the Geek Squad Protection. I was at my sister's house in South Carolina for several weeks. I had work to do while I was there. My outlook went out during a very crucial time and I had to call the Geek Squad to handle it remotely. All I had to do was leave my computer on and they accessed it and found the problem. They called me when they were finished and updated me as to the problem.

A must need keep your devices protected so if anything happens your good

I installed windows 11 on a computer that m...soft said was compatible with. Big mistake!!!!!! The Windows 11 slowed the computer so much. Waiting for windows to open or search a file became a frustrating daunting task. Wife and I nearly both lost our sanity. We dropped of the PC with the geek squad on Friday. Picked it up on Sunday. It's been bliss ever since!

They are super friendly and resolved my issue extremely fast. That's exactly why I bought the service and I cannot complain one bit.

Good value for the price. Have not used it yet but geek squad has always been easy to work with

Whats better than 1 year coverage? 3 years of coverage!

Great to have in case anything goes wrong.. it pays for itself

My son purchased Geek squad for his computer. They were extremely helpful and explained everything to him

Great value! I always get Geek Squad warranties on any device i purchase

Easy to use. Just call them and they will handle the rest

Super great to have on hand, i haven't needed it yet thankfully

Love the option to protect my investments if anything happens

I always buy the Geek Squad protection. Can NOT say enough as to how great the folks are and how well they stand behind the products. I've had to use their protection only 3 times in the last 15 years and they have always been the best at service after the sale.