Customer Ratings & Reviews

I have several computers & tv's that I bought from Best Buy, so this is a must have service. Great professional service, without having to find a trained technician, and hope for the best. Very professional, super friendly & helpful, great service!

Purchase a like model 2 1/2 years ago. While moving computer I dropped it. I had 3 months left on my old plan. They were unable to repair so I received an upgrade as the old was was no longer available. It happened during Black Friday sale so I got a new plan with refund.

Every time I buy an item from Best Buy I get the warranty. I've never been disappointed when it had to be used. A great value.

For it's price, this is definitely worth it. I personally keep things in good condition and I take care of all of my electronics, but it doesn't hurt to stay safe incase something were to go wrong!

Bestbuy provides excellent service. Knowledgeable and friendly staff. Patient and willng to listen and then explain.

The agents were very knowledgeable and helpful with my computer replacement purchase while my clother computer was needing screen repair.

Great coverage with Bestbuy, never had a problem when making a claim whnever I had an issue. Worth every penny and peace of mind.

GEEK SQUAD PROVEDS PEACE OF MIND FOR PURCHASES. GOOD VALUE.

GEEK SQUAD PROVEDS PEACE OF MIND FOR PURCHASES. GOOD VALUE.

The product was so well made. I haven’t yet used the geek squad, but good to have it then not have it.

Great product would recommend to a friend. My son has not had any complaints. He loves it.

100% full coverage is nice, to have if you dknt know how to fix yourself

The only protection plan worth buying. I’ve never had a problem, instead I’ve only experienced great interactions. Whenever something breaks or stops working, they just get me a new product and that’s it. In addition, if they no longer have the product, they give me back the credit towards another product.

Need to be safe Incase something goes wrong. My experience with Geek Squad has always been great.

Perfect for someone that wants a gaming PC and knows nothing about building one. This is my first gaming PC and it was easy to set up and make adjustments. nice style to it too. Fast boot up and a lot of storage and like that it is a SSD. I can run graphics on high/ultra with no lag

Geek squad was pretty respectful and very nice to me, help me out which got me my new computer because luckily I was able to return my old one on the last day which had a popped or blown out of capacitor. So instead of going or having to wait for my PC to be repaired I just returned it and got another one.

Excellent insurance offered by Best Buy. It gives me peace of mind if my computer breaks down. You just call or email and they will come out to your house and conduct a quick test. Then if unable to repair you will receive a new item what you paid for not a refurbished one like other company’s.

Geek Squad has helped me with everything. I'm not tech savvy but they have helped explain things for me in the simplest way possible. The Geek Squad protection plan is an absolute MUST HAVE when you buy anything from here. They know what they're doing!

hands down worth every penny. Geek squad troubleshot and fixed an issue i had on my laptop with my keyboard not responding by running a software program i didnt know existed and they fixed the issue the same day. Their customer service is both professional and friendly all while maximizing efficiency to get you on your way quicker. I fully recommend purchasing Geek Squad Protection for ALL major purchases!

I think is worth the money for geek squad. You never know what can happen especially having kids