Customer Ratings & Reviews

I purchased Best Buy's 3-year GSP to protect my recently purchased HP Omen 30L (5700G/6700XT) desktop PC! As long as Best Buy offers their GSP, I will always purchase them for high ticket items and not their TotalTech membership!

geek squad, is overrated, stand in line, forever. if they take the unit in for repair takes a week or more to get it back.

I feel better having the Geek Squad behind me for support!!

Great backup when needed for anything technical and help get you going again

Great peace of mind having this protection. A good way to protect your investment/purchase. My old computer just stopped working. I couldn't recover rare pictures. The geek squad did and transfered them over to my new computer. I will back them up now of course.

Excellent, i havent had to use geek squad yet, if his PC messes up again i will call them

Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

It s very good service and my computer is still working good on 2 year now never slow or damage

I get GS protection with everything, its one of the main reasons I keep shopping at Best Buy. Nothing better than having peace of mind that my equipment is protected.

Have not had to use it yet . . . thank goodness. My computer is only two weeks old.

Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

I bought an HP tower with an I3 CPU for $299, $100 off regular price of $399. I used my savings to buy Geek Squad Protection for 3 years. If the computer doesn't work, I take it to my local BestBuy store and they either fix it or give me an equal (or better) new one. No having to box up and send off! I really like the convenience!

For myself, when purchasing any electronics above $75-$100, I always purchase the warranty. Nothing better than knowing I can walk in and replace it for up to 3-4 years. My Sony Gold headset crapped out on me and I got store credit because they were out. EZ PZ.

I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

THE AGENTS MOUNTED MY TV ALONG WITH ALL MY OTHER ACCESSORIES. GREAT JOB. VERY CLEAN AND PROFESSIONAL

Nice to have peace of mind for the next 2 years that Best Buy will take care of my computer if something happens to it. It is simply insurance for your computer at an affordable rate.

Have not used them yet, but is good to know that they are there.

Computer is top notch great for gaming and streaming

Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad