Customer Ratings & Reviews

Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

Need to have protection for your investments! Never know what could happen

Have used Geek Squad several times. The agents are very professional and extremely capable. They are also very technical when they need to be.

I really haven't had to use this, but it is reassuring that I have the protection.

Purchasing the Geek Squad protection has given me tranquility. I have several children and you need know when an accident can occur. I have only used the service with my laptop and it was smooth and easy.

The two guys came out at mounted my TV and hooked it up and turned it on which was a real good time saver

Just good to have in case anything happens or I need technical assistance.

This is a must because you just never know. I have to always make sure to get protection for my gadgets. It is beneficial to avoid the expensive costs if damaged and you don't have coverage.

Geek Squad has been helpful for the year the cost is okay.

Regardless of what product I buy from BestBuy, I never walk out of the store without some kind of insurance if it is offered as I am quite accident prone and when dealing with new tech I do sometimes get worried about cracked screens or items not working after a year of use.

I just got this today but it sounds like it will be great if i ever need it.

I had a tv break down on me in 6 months and i didn't put insurance on it now I'm out of a 600 dollars and i have too buy a new tv always insure your product u never know

The list of services rendered is too exhaustive to enumerate to incude installing software on my laptop and desktop and coming out to my apartment to get my desktop and printer up and running, and scheduling multiple consultations.

Great computer at a great price. Perfect starter for a new gamer with tons of memory! Highly upgradable for the seasoned veteran. Definitely recommend!

They help me right away easy and quick you just explain them what happened and they will get right fix the problem

I have experience with the warranty before and is really great, worth every cent!

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens