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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3758 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,758 reviews
  • Rated 5 out of 5 stars

    tin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It was the best thing I bought in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs protection.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and assistance is always needed no matter who the person is, because as human beings we all aren't perfect. We all need some help at some point in our lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but it never hurts to hire this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty around. I highly recommend it to anyone making large purchases. Like game systems or computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Admin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the geek squad to contact or bring item to for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATLY APPRECIATED SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HELPED SET UP MY COMPUTER , ADDED ALL ITEMS THAT I PURCHASED & CALLED ME TO PICK UP WHEN IT WAS READY !

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking this with us! We're so glad to hear everything went great. We hope the computer treats you well! If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comforting to have the accidental protection plan. I have not had to use it yet but it is good to know that I have it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great how do use them once gaming system broke they took it back and gave me a brand new one then I bought additional warranty for extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet so i am not sure how it works.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the chance to get my product checked with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came to my pc these were my then happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! Puts my mind at ease to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind especially since it covers any kind of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection program and the great GEEK SQUAD help and advice. Would not buy any device without this, protection and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full refund on broken computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection you could get my some broke his computer and they gave me back full price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection. It is better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is definitely worth it as part of my overall plan. Have had to use it once and was easy to get replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm sure it's great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this service personally, but my S/O did, and couldn't use it when his PC was stuck in a reboot loop, as it wasn't physical accidental damage. He had his PC for less than a month and had babied it the whole time, then it suddenly went nutty, for no reason at all, as he wouldnt visit any unlicensed sites to avoid these issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing electronics from Best Buy, They help you out quick and they make it easy to return your stuff

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mari. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!