Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3773 reviews
(3,773 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sent it for him on September 21st and it would arrive on September 22nd and they delayed it for him on October 5th, it arrives on the day indicated, they extend it further
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
This pc dosent hace those components
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pc have a rx 560 not a rx 570 thats a lie and that people that work here should change the component
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geed Squad Scam or best buys billing error?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would strongly advise double checking your statements. I was charged every year for 3 years for this service
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Delayed PC Gaming Desktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Promised delivery at 12/22, day comes now it is delayed.customer care was just terrible! Service is so bad and will not even acknwledge mistake. Thank you BestBuy for ruining christmas for decietful tactics on promise not kept!
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't honor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't honor protetion plan due to covid, wouldn't give refund or extended protection plan
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Hmmm nope! not for gamers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for 3 months now the cpu is overheating to a point it shuts down.... Will return to best because it will take longer to ship and repair to MSI Looks great but does not work great..
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only turned this computer on a few times. It was very slow when I turned it on tonight. It is having great trouble getting on to the internet. I think this computer is basically useless.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internet don’t work on the hard drive I received and is no longer refundable after 2weeks. It was a bday gift for my daughter. Money wasted.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek who?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it. A waste of money, guess it was because the product was good.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Mad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing against the PC, just that I paid for next day shipping and my item isn’t here. BS
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. I'm sorry to hear about that! If you haven't received the computer yet, please reach out to us and we'll help track it down. For further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
DAWG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this PC it is extremeley out dated and is probably worth 120 dollars in all
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Worked for about 2 days then died. Would not recommend.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
stupid slow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.junk. junk and more junk build your own pc. its a piece of crap
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for your review. I'm sorry to hear that your computer didn't live up to the expectation. We appreciate the feedback and hope to better serve you in the future.