Customer Ratings & Reviews

Great piece of mind for the value...definitely worth it.

100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

I’m fixing to use this for the computer we bought. Must have with kids.

I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

team was great had a problem they fixed it easily, very kind people, very helpful, my family was very pleased with the services as i was

the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

If i need it i have it,good piece of mind. I like the fact that its a option because i am a beginner to the pc world

I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

I love the whole idea behind the Geek squad for people like me who are NOT geeks. It was vital at first as I was starting up. Now, I haven't been bringing it in to them. I plan to have them do a 'check-up" every six months. Not sure I needed three years, but it was the most economical approach and if something goes wrong with the computer after the warranty, I will be covered.

Insurance is needed with just about everything and this was optional to purchase. I did for a few more years. I feel confident they would be able to help me .

Good price for the protection being offered. Highly recommend

I always recommend having Geek Squad Service. Smart and Professional!

Geek Squad agents transferred all of my data from my old computer to the new computer very quickly. They take the time on pick up to go over everything with you and verify the data transfer was complete. I have used geek squad for years and would be totally lost without them.

like your protection you have the best out of all the protection out of any of the ones I have

I don't always buy accidental protection but for higher priced items that could get damaged, I always do. I have to say it is well worth it.

I haven’t used it yet but love knowing it’s there.

These are the best of the best techs to support my issues. They never let me down.

These guys are always the best whenever I have an issue I’m sure they’ll be there to fix the computers they come to the house you don’t even have to bring your unit to them so I’m glad that we purchased this with the computer so we could have worry free for the next three years love you Best Buy

CC Geek squad seems worth it to me! They listened and solved the problem for me!

Can't say enough good about the 3 year protection. Just get it. So worth the money. If you are buying a gaming PC there are many things that can go wrong. Best Buy will repair or replace. Have used it before & was so thankful. Best Buys stands behind its products.