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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,833 reviews
  • Rated 5 out of 5 stars

    Review for this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great peace of mind for accidental damage. Easy to use when needed, and the Geek Squad process was straightforward and helpful. Worth it for protecting valuable electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the chance to use Geek Squad for some tech support and honestly, I was very impressed. From start to finish, the experience was professional, friendly, and effective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have decided to give the overall experience of this purchase as it was by no means perfect. An overall solid purchase though. Its got the GPU, CPU, and decent enough RAM. There are more parts in the build that are closer to the lower end overall, but they are not the worst by any means. I'd say that if you are not informed of all things PC to look elsewhere as there are a few things such as settings that should be changed out of the box. Cooling is an issue as well so if you are not comfortable purchasing better parts to swap out such as the AIO, and additional cooling fans. If you're doing the basics like browsing, movies, schoolwork, music, etc. then you could consider it as I don't believe these would be demanding enough to give issues. It's decent overall and I am satisfied with my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort is king

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with a new PC I had just bought within days of purchase. I took it back to the store and they offered to do a full free diagnosis or trade it out for a new unit. Comfort is king when it comes to spending and this gives me good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    full support for purchase decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents wrote computer comparisons for me as a reference guide in making my final decision on a computer purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serious love it 10 out of 10 you should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter Gamer rig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Package professionally. Easy installation. Perfect upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently bought a computer from them and so far its amazing. Great value for the price. Thanks IBUYPOWER!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with customer services. I got my package on time but the way it was package was unsatisfactory. Computer should have been wrapped. Without being properly packaged I suspect that the pieces needed where lost. Delivered in the rain I worried the Computer would be damaged. I finally got it set up after going out to get a new keyboard and mouse because the one it came with was missing the connection piece. This is beyond annoying and tiggering. Do your job!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Technical Support and Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many products from Best Buy with Geek Squad protection. It gives me peace of mind knowing that if I have a problem, The Geek Squad is ready and able to help me resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD RECOMMEND THIS KEYBOARD TO WHOEVER IS LOOKING FOR A NEW KEYBOARD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know I have coverage for my device, have yet to use but it’s reassuring to have Geek Squad available if I have any issues or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    run

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooooooooooooooooooooooool! that's a great The shape is perfect, and the mouse is also perfect, the only flaw is that the keyboard buttons are too hard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek are the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer, I loved it. You want a computer this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and looks good. Works as expected. I like the magnetic door and fan screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well.Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the service on computer and they were able to repair it. Saved me about $1000. Worth every penny for the peace of mind. With the cost of high end computers it's well worth it to get the extended warranty is with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from Geek Squad, Best Buy's staff, is always+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek squad protection on my purchases. I have had to use them before on one of my purchases and did not have any problems with them accommodating me on the situation..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runs flawlessly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pc! Very impressed with how smooth it runs. Very quiet too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the pc for a couple weeks now and no issues. I bought it specifically for gaming and love it. Thank you

    I would recommend this to a friend