Customer Ratings & Reviews

Had a technical issue with a device, spoke with an agent and they were courteous and polite and resolved the issue

Purchased a new desktop and I wouldn’t have it any other way but to buy that extended warranty

I was wondering if you can think of anything else you would like to do.

I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

This give me a peace of mind knowing that my valuable purchase is protected in case something goes wrong

This warrenty covers just about anything that could happen to your computer.

The agent who helped us was super helpful! Answered all questions

Best Buy insurance is always the best. I always love getting their insurance

Wouldn't buy any products with out it. Something breaks, it gets fixed or replaced.

Great service, does what it is supposed to do. Will always buy.

Geek Squad always knows what to do when things go bad. You can really count one them to make it happen!

Geek squad protection plan is good for electronic, that way you don't have to worry about anything.

You can never go wrong with geek squad protection. If the Geeks can’t fix it they replace it!

Don’t usually buy the protection plan. But being the pc was open box I decided to get

Always got my back wihks recome d tk anyone thanks

A must get especially for a PC when anything can happen in the blink of an eye.

Thanks to best buy for the opportunity of credict and a very huge thanks to TASHEBA for helping me in everything very excellent person

always good to have best buy geek squad protection plan thet are the best in my opinion

Greek sqaud gave me a new gaming computer right away when my first one was faullty. Very freindly and great

Lesson well learned, I will never buy any electronics in the future with out additional coverage.