Customer Ratings & Reviews

[Employee of bestbuy] I love my geek squad protection plans. I get them on everything I buy just because you never know what can happen, and knowing that something happens im covered is worth every dollar.

Fast and effective. My laptop broke. Got it back in a week. Works brand new.. (also way better than walmarts warranty system lol)

Hopefully I don't need this service but bought it anyway.

I always buy this with a major purchase of over a few hundred dollars. Mostly I don't have to use it, but I have had a couple of purchases that just didn't hold up and had to be sent in and repaired by Geek Squad several times.

Good value in case that you doubt anything about your computer.

The best warranty program for the price,you cannot get it anywhere else.

Came fast and works really well! Exactly what I was looking for!

Good starter of runs really good for the price and is very easy to upgrade if needed to

Thanks Best Buy for the opportunity to buy the black ink loved it

Works as it should. Love that iy came with the pc we bought to help get us started. Easy to activate.

Love geek squad because of what they offer also the computer is great

I just wanted to protect my pc in case of accident. Not bad insurance l, just a lil pricey.

When purchasing big thing I always purchase a warranty good to had.

Haven't needed the service yet, but it is nice to have the assurance of their help if needed.

Great working computer. Cook design and very quick. Love playing games on it, no lag time

They are always so amazing and helping out and great customer service

Love the Geek Squad, so very helpful, dependable, and honest.

Geek Squad set my Mothers Computer in L.A. Ca, while I was in Nashville! Thank you for professionalism! #ThaGRINDERS

Easy to use, protects 3 computers, and provides lots of help when I need it. Very happy with this product.

I had to buy a new computer because my old All-in-One was using Windows 7, and Microsoft kept alerting me that they would no longer support that system. So, I purchased my new PC at Best Buy, and then took in my old computer and asked the Geek Squad to transfer all of my data to the new one. I had lots of files, including many email files, and I was worried because at first one of the associates told me that the emails couldn't be transferred. But then "Hutch" took over, and he was not only able to transfer all my files, he also set everything up for me and made sure that I understood how to use all of it. (And for an "older grandma" in her 70's, that was VERY important!) I can't thank Hutch enough for all of his help, and I highly recommend the Geek Squad for everything technical! (They'll even come out to your house and set up your TV for you!) Thanks, Hutch, and all of you Geeks!