Customer Ratings & Reviews

Well worth the money spent to ensure my computer was covered for any problems over the course of those 3 years

Need to have protection for your investments! Never know what could happen

I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.

Geek Squad has been helpful for the year the cost is okay.

I really haven't had to use this, but it is reassuring that I have the protection.

Haven't used it yet, just like the idea I have it for 3 years because I don't intend to have to replace this thing any time soon

We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine

Just good to have in case anything happens or I need technical assistance.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

The two guys came out at mounted my TV and hooked it up and turned it on which was a real good time saver

Have used Geek Squad several times. The agents are very professional and extremely capable. They are also very technical when they need to be.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

Tried to refund a geek squad warranty, was told by corporate it would be no issue, they gave issues and tried to keep my money on a gift card for there store. Ive has 1200 lost in a gift card before with Bestbuy. It was terrible service and the red head manager was laughing the whole time. Terrible character for a manager, a person at that. I work hard for my money as we all do. For a company to take my money when it can be refunded to my debit. He as an employee went Against there policy. Just spent over 1.5k in February of 2025 to be treated like this.

I just got this today but it sounds like it will be great if i ever need it.

Purchasing the Geek Squad protection has given me tranquility. I have several children and you need know when an accident can occur. I have only used the service with my laptop and it was smooth and easy.