Customer Ratings & Reviews

Agents were very helpful, polite, and professional. I left a happy customer

Geek squad protection is great just in case something bad happens.

Has been super helpful with all PC questions the few I had

If you drop it or spill something on it, you just take it back to BestBuy (any store) and they either fix it or give you a new one. No boxing it up and shipping it back to the manufacturer. Highly recommended!

Bought for new PC. Good to know they will take care of anything if issues come up.

I purchased an "Open Box" computer. When it was delivered, it hadn't been "programmed" for the next user. It still had the last owners information on it. I wasn't able to log in and register it for myself. When I called about it, I was told to bring it back to Best Buy. The process took them about 30+ minutes or more. When they were done, I was told, "Okay, we won't charge you".???? Why would I be charged for something that should've alread been done?

a decent step up from a non gaming comp to a gaming one via out dated 1060 vrs 3060

I have used the Geek Squad for several years now. They help keep my computers clean and up to date. They are always courteous and always very skilled. When ever I have an issue, I know they can get it cleared up.

THE AGENT TOOK MY PACKAGES TO MY CAR AND PLACED THEM INSID

I feel stress free when it comes to geek squad. Thanks geek squad

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

Like how with this protection plan, that I can just take the items to the store and they help.me figure out the right next step.

The employees were very kind and helpful, even my toddlers like them!

This is totally worth buying!!! Best Buy stands 100% behind the geek squad service. I’ve had to use them several times and it more than pays for itself!!!

Got this with my total tech membership and I’m more excited about this than I am about the product it’s protecting lol

Haven’t had to use it yet but I’m not worried if I do great protection

Best geek squad support for total tech members, always fixes my stuff when needed

Yes it was good never know when your drink spills on it any covered is better for me and I don’t know what it was like to be with out the protection they offer great plan get it

have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

Very worth it please i cannot stress this enough get protection on your products