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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3739 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,739 reviews
  • Rated 5 out of 5 stars

    Geek squad is very helpful with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, peace of mind when purchasing any electronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal ! So glad to have it in the back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for coverage of a desktop computer. Ive had Geek squad support for other items and have always been happy with their service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but having it there when I need it outs my mind at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad plans for years now and they have never failed me. Best service you could get honestly and easy when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jersey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that I purchased the extra warranty. Whenever I had a problem with my computer, Geek Squad would gladly assist me and resolve my problems. I highly recommend it !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After finding out later that coverage varies on the item, I'm a little annoyed by the process. In the past, I was able to get items repaired or credit for the value of the current price. Now the protocol is if they can't repair it, then literally send out for a used one ( that they keep correcting me and calling it "refurbished"... Which is is literally used). If I wanted a used item,I would've just bought it. Then they tell me it's been certified and guaranteed... Cool... But now I have to wait 2 weeks for it to come in so I'm without my product, when you could just give me the current value and I can upgrade, buy a new one and pay the difference... Like you used to do. DON'T GET ME WRONG, they are still great to have, but I kinda don't like the whole refurbished part, unless you opt for it. OR EVEN BETTER SUGGESTION, BEST BUY SHOULD ORDER THE REFURBISHED ITEM, REMOVE THE PART I NEED AND PUT IT IN MY ITEM, SEND THE BROKEN PART, WITH THE REFURBISHED ITEM, BACK TO WHERE EVER THEY GOT IT AND SAY "REPAIRED" AND PROBLEM SOLVED. I like my plan better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good promotion!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offer the promotion. We are happy to have some support if we need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's perfect for students doing homework, small business owners, the music lover, Netflix movie lover, foodie (large size monitor) to lust after recipes), and it's also cute! All white color will match up with any desk or home office color theme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind, never would go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad frequently pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection has worked out for us several times.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there to help when I've had a problem highly recommend for alll purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being an older person it made sense to have a go to place for tune ups if nesscessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the BEST thing that best buy offers to customers absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes the worries go away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best when they offer protection get it cause it’s better to be safe then sorry. Geek Squad is there to make sure you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE REALLY FEEL NO ANXIETY KNOWING I HAVE THIS PROTECTION IN CASE I WOULD EVER NEED IT. JUST NEVER KNOW WHEN THERE WOULD BE A SITUATION THAT WOULD OCCUR FOR YOU TO NEED THIS SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful! I always purchase the warranty with all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. Dont normally buy warranties but with technology I feel safer having the protection. After all these are made by men at some point. Need I say more

    I would recommend this to a friend