Customer Ratings & Reviews

I would highly recommend this one buying a refurbished computer

Well worth the money spent to ensure my computer was covered for any problems over the course of those 3 years

I need this cause my kids always help me remember things, and accidents happen.

Agents at geek squad desk were brusk and not particularly friendly. I was told by the sales person that the transfer of data from my old machine would only be 1 day. Geek squad said it would be 5 days. They need to be consistent. They also did not fully describe what would and would not be transferred. It took me several days to get my new computer working as well as my old one.

I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.

Need to have protection for your investments! Never know what could happen

We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine

Haven't used it yet, just like the idea I have it for 3 years because I don't intend to have to replace this thing any time soon

I really haven't had to use this, but it is reassuring that I have the protection.

Geek Squad has been helpful for the year the cost is okay.

Just good to have in case anything happens or I need technical assistance.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

The two guys came out at mounted my TV and hooked it up and turned it on which was a real good time saver

Have used Geek Squad several times. The agents are very professional and extremely capable. They are also very technical when they need to be.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.