Customer Ratings & Reviews

I've been fortunate not to have had to use this so far (knock on wood), but I've had great past experiences with the Geek Squad. I always buy protection plans on electronics that I know I might damage somehow, just for peace of mind. It's great knowing that Best Buy has excellent technicians who've got my back if I need their help.

Geek Squad there in the store is the best service you could get. They were very knowledgeable in updating all my apps.

A must have especially with electronics. Protection plans do just that; protect. It affords you the opportunity to stay satisfied for products they deem great. If it is not, it goes right back or if you have a severe issue with product they will attempt to fix or it will be replaced. You are paying for a peace of mind.

Need to be safe Incase something goes wrong. My experience with Geek Squad has always been great.

Is 3 year Geek Squad protection plan is great I bought it for my computer and if I have any issues I can either call or bring it in they are so helpful and I really appreciate the customer service I always Buy Geek Squad insurance with all my appliances and everything I buy from there they have great customer service

A must need keep your devices protected so if anything happens your good

I love the peace of mind of the Geek Squad warranty. it is why I buy from Best Buy. my experiences of having support for my purchases years after I buy a high dollar item makes me very satisfied with theses warranties

Would like it.who wouldn't want a chance to get one for the free?

Great value! I always get Geek Squad warranties on any device i purchase

I think is worth the money for geek squad. You never know what can happen especially having kids

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

Love it so much. Went back and forth about what brand to get for my all in one and going back to school made the decision a lot harder. I was tired of apple MacBooks not lasting me over 2 years. This computer is amazing. I love it.

I had this for the first year when I purchased my laptop. I did in fact used it multiple times due to continually noticing that my laptop was damaged both superficially and software wise unfortunately. After getting the abundant help needed and not noticing additional damages, I decided to discontinue services due to becoming expensive and quite unaffordable for me.

Computer is perfect for my needs. So much faster than my previous one and much easier to use. Best Buys agents were so helpful and delivery couldn't have been faster. Thank you!

[Employee of bestbuy] love it. ican use this just incase my pc breaks and causes damage

Purchased the Geek squad service. Never used it. Ok

The Best Buy employee did not try to "over sale" the protection plan. He just told us the benefits vs. the manufacturer's warranty only--being able to come in physically to a store for repairs vs. having to ship items out. And we were sold!

These guys are life savers!! Plain and simple nothing can be said about these guys in a negative form... not only did the fix my computer in the spot but they were very professional and respectful. I would recommend these guys to anyone.. by the time I left there i wanted to bring the guy home to show my kids what respect was!!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.