Customer Ratings & Reviews

Haven't used it yet, just like the idea I have it for 3 years because I don't intend to have to replace this thing any time soon

I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!

I decided to purchase this geek squad product protection. My son had purchased it for several years and have been very pleased. Actually he swears by it. It has been a great value.

Its good to have a warranty but best buy neglects to tell you that HP office a better warranty with in home service for 1/3 of the price. With geek squad you have to take it in

Had an issue with the first computer we bought was a manufacturing defect they swiftly replaced our item

Excellent quality fast, and adequate brightness great

Geek Squad is amazing!! I would recommend that you get geeks white with any electrical problems that you have…

Man i didnt get to even Use them or my warranty but my services was great the got me right in the studio

I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.

Quick to respond and quick to do their job. Excellent service!

I called because I thought I had a camera included with my new computer but the agent was able to check my purchase and let me know it was not included. But he did suggest what I needed to do.

I’m glad that the geek squad has my back in case anything happens to my pc or my monitor lol

They are great when i need help and the expertise.

I buy Geek Squad protection on all the products I buy at BestBuy as I do not want to be looking for the "right" technician to fix any problems that might arise over the years. Similarly, if I need technical assistance I have it over the phone, in person or at my home.

It was one of the best Maintance agreements I have ever made. I have been able to utilize the service of the agreement on numerous occasions during very important projects.

I got geek squad accidental damage protection for a gaming PC. A water spill ruined the gpu. Liars at the store told me they didn’t have to fix it because I didn’t have a plus membership; I had to read back the ADP agreement to them. They took six weeks to replace the gpu with several inconsistent excuses as to why. One of these excuses was that they were waiting on a replacement gpu from the manufacturer (cyber power pc), which was a lie (it came back to me with a second-hand HP Omen gpu). The replacement gpu runs obscenely hot. Geek squad ADP used to be the best warranty in the business. They’re dead to me now.

So glad Best Buy offered this product to us. We had our lap top diagnosis with this plan, Then able to use it to transfer files to new purchase computer It paid for itself in one say

Like how with this protection plan, that I can just take the items to the store and they help.me figure out the right next step.