Customer Ratings & Reviews

Always a good experience with geek squad , highly recommend

Always great to have incase something goes south, right?

CC Geek squad seems worth it to me! They listened and solved the problem for me!

The protection plan was cheaper 1-2 days after purchase and the sales people caught this. They let me know and gave a reimbursement. Honest and pro-customer people!

I had the best customer service from Best Buy employees

These are the best of the best techs to support my issues. They never let me down.

I recently had to use my 2 year protection plan to replace and item that I’d purchased a year ago. It was seamless and because the item couldn’t be fixed or replaced we were refunded the total of the item and we were able to get a comparable item and not come out of pocket a dime. I highly recommend getting this, especially for large purchases or gaming items for kids!

love Geek Squad! We are sure to buy the protection for all our purchases

Great product protection highly recommended for anyone

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

Haven't used the geek squad service yet but they were very informative on what i was getting and what was covered.

I haven't used the protection yet, but it is nice to know I have the protection if needed. I have purchased it for other computers in the past and so far it has been a great insurance policy.

like your protection you have the best out of all the protection out of any of the ones I have

Pretty good price for 2 years of protection, only like 40 dollars more than the 1 year so it's a better deal. They've had a good track record with other products I needed help with so far so yeah.

The remote support from the geek squad is great when you can get it. They were so busy during the virus that it was impossible to get someone. They had a 10 hour wait time but that was ridiculous then when I called back in 10 hours it was still another 10 hour wait time. The geek squad in the stores it much better. When I have a slow computer it is nice to have someone remotely go into it to clean it up.

Had this a year now and have had zero issues. Running a 49 inch ultra wide 1440p monitor amazingly with all my games running at ultra settings. I did add ram because I run additional programs when sim racing.

Purchased a gaming desktop for my Granddaughter for Christmas. Due to supply shortages it was necessary to puchase well before the extended store holiday return period. I did setup and check the PC thoroughly upon delivery. Everything tested good, but the Accidental Geek Squad Protection provided an additional 3 years of peace of mind. Can't beat it.

My 13 year old saved his money to buy this on his own. He easily set it up in about 20 minutes and has been using it non stop since. He loves the lighted fans and that it works faster and smoother than his old gaming PC that he had for a few years from his brother. We are never disappointed with Best Buy!

Geek Sqaud Protection is perfect to get. Had no problems

Love it so much. Went back and forth about what brand to get for my all in one and going back to school made the decision a lot harder. I was tired of apple MacBooks not lasting me over 2 years. This computer is amazing. I love it.