Customer Ratings & Reviews

Haven’t used yet but have in the past. Had good luck then.

The Geek Squad associate explained how my desktop PC works. He was very knowledgeable.

Great warranty product from Bestbuy, never had an issue when I had to use the coverage, worth every penny.

I love the geek squad! I’ve heard great things about them and had to purchase myself!

I'm glad to know that the Geek Squad is there, if I need them

I've had Geek Squad protection many times before and I will continue to buy it for all my major purchases. Definitely worth the money, especially for your peace of mind.

I have not needed to test this to date - but they keep asking for a review. I have no reason not to believe this product is good. I am enjoying the peace of mind that I get from having it, so that is worth something.

Amazing computer for my kids who are in college and have online class. Would definitely buy again

Love it. Nice to know my computers covered.great price.

I recently had to use my 2 year protection plan to replace and item that I’d purchased a year ago. It was seamless and because the item couldn’t be fixed or replaced we were refunded the total of the item and we were able to get a comparable item and not come out of pocket a dime. I highly recommend getting this, especially for large purchases or gaming items for kids!

The peace of mind and the friendly and knowledgeable team is always helpful

I am so glad for the option to purchase the protection plan. You never know when you may need that protection on any electronic purchase. I advise anyone purchasing an electronic product to always purchase the Geek Squad protection plan. Thank you Geek Squad!!T

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

I have the peace of mind knowing my purchase is covered by the Geek Squad if something should go wrong.

this is an expensive piece of hardware for me. I use it for work and am glad to have the peace of mind. Likely going to take it to get serviced regularly too

Best option insurance, really peace. My recomentation is buy the protection.

Great service with the Geek Squad.................

Not a bad deal if you consider the price of some of the individual components and labor together.

Very good quality equipment with good financing options and great service and excellent guaranty service

The remote support from the geek squad is great when you can get it. They were so busy during the virus that it was impossible to get someone. They had a 10 hour wait time but that was ridiculous then when I called back in 10 hours it was still another 10 hour wait time. The geek squad in the stores it much better. When I have a slow computer it is nice to have someone remotely go into it to clean it up.