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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3761 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,761 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans for my investment, knowing if something is wrong it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality services. I thought I was tech savvy but apparently all of the new tech my kids are requesting is above my skill level, it is not above theirs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More like superhero squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad the crew on miller Rd in Flint are top notch. Always ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is at superb care and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea I have no worries! Geek Squad is an amazing service to have at your disposal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best store to buy electronics I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than the alternatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initially buying an ASUS ROG gaming computer at the same price point, that underperformed, under cooled and just poorly put together I was forced to return it and search for an alternative. After seeing the specs of a computer priced exactly the same I made a leap of faith and purchased from Ibuypower. Not only did it come water-cooled unlike the ASUS ROG, it came with the same graphics card but an OC edition (2080super) ,two bonuses for exactly the same price. Not only that but it came in a much more beautiful tower and more sufficient cooling to power this beast. After this experience I don't see myself purchasing from any other company for a while. Right on to Ibuypower for doing it right.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it but for the price and value I couldn’t pass it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently had an experience with Best Buy's Geek Squad service and was genuinely impressed. Their team was knowledgeable, patient, and went above and beyond to address my tech issues. It's evident they take pride in their work and prioritize customer satisfaction. Whether you're tech-savvy or not, Geek Squad provides invaluable support, making tech challenges a breeze. Highly recommended!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I know it will take care of me if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying an open box computer is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. I got the open box option to save a little money. It didn't come with an electrical cord, keyboard or mouse. That's ok because I already have them from the previous computer. I have windows 11, which is an adjustment but it's not to difficult to move around. I hope to not have to buy another computer for a few years but if I do I'll look at Best Buy first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been my saving grace. They are knowledgeable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I know it'll be helpful if somethings happens to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extra protection for expensive purchases. They take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best they helped me find what i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son downloads games all the time and so far all the games he downloaded he plays it everyday on his pc!! Whatever needs fixing they help u right away in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help when I have tech problems! Easy service and always fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    offered refund/ replacement of my computer when it stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help along the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having along the way because you never know what might happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek squad service. Never used it. Ok

    I would recommend this to a friend