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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4504 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,504 reviews
  • Rated 5 out of 5 stars

    Easy replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents replaced tablet without any questions. Quick, fast, and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad acted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy… the merchandise started giving me problems. I reached out to geek squad for assistance. Very efficient.. They replaced my tablet and it was just that simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have peace of mind. I am accident prone thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Get Geeked! Better Get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has saved me money and technology trouble The appointment service really cuts down the wait times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value all the way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always stand by the Geek Squad protection plans. They are worth every penny, especially if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad have always helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If You're getting an Electronic device. Make sure You get coverage. For a snall fee, You are getting protection for those unforseen accidents. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety pin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **2-Year Accidental Geek Squad Protection** is the ultimate peace of mind for your tech. Accidents happen—whether it’s dropping your phone, spilling something on your laptop, or any other mishap—and this protection has you covered. With **two full years** of coverage, you don’t have to stress about costly repairs or being without your device for too long. Geek Squad is known for their reliable service, so if something goes wrong, you can count on them to fix it fast. It’s especially great for devices you use every day—like your phone, laptop, or tablet—because life happens, and it's always nice to know you're covered. If you want to protect your tech from the unexpected, this plan is a total lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it twice. Totally worth it.I always Add it to every item I buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacemenf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had two kindle tablets for the little kiddos, one cracked the screen and the other messed up the charging port. Took both in and was able to get a giftcard to replace with new ones with no issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is as helpful as anything can be in every aspect ., very quick when an issue occurs and an item needs fixing and very helpful employees in and out of the store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad representative !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was very professional and accurate. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for your help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it easy to make an appointment and replace my tablet I had a warranty on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont be needed but gives piece of mind just in case something unforseen happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one year just because it was for children to use with a 3-D printer. I bought a case for it that came with extra glass. As we have not had a need to use the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing it was there. Luckily I didn’t need to use the 1-year Geek Squad Accidental Protection, but it was reassuring to have just in case. Great value for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet my kids love it, battery last awhile..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad accidental warranty is a definite must and peace of mind. I definitely recommend getting one for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the tablet, because is beautiful and it has a warranty of one year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the the protection. Hope I don’t but glad it’s there is I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh tablet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan with a great value. I used already with one of my purchases

    I would recommend this to a friend