Customer Ratings & Reviews

Good product. I love the product. Best buy is a good company. They stay true to their words

Having geek squad protection is great to have as it is convenient to use should you have a problem with your electronics. Take it in or call and problem gets fixed without you having to figure out what’s wrong.

what I paid for for this plan and the nominal deductible was worth with. like a duffus I dropped my $1000 device and paid a $150 deductible, new device was at my door the next day.

I love love love the geek squad protection plan. Its a must.

[Employee of bestbuy] Responsive, pencil to paper feel, and a very sleek design.

Geek Squad is by far the best Warranty service! They can’t fix it, replace it with new one or updated version!

We haven't had to use the Geek protection on this item yet, but have used it on past items. Love being able to just bring the item to the store and talk to someone in person!

When I got any issues with the tablet they changed for me with another new tablet

My son always breaks his kindle. I think we have gone through 4 of them since 2011 but this plan protects against any damage that can't be fix, it will get replaces and if one isn't available, it will be upgraded.

I have had to use this with a few items over the years and have been pleased. With the receipts being able to be pulled up from my account to fast replacement. Much easier than dealing with the manufacture.

Customer service is amazing! and they make sure that you leave happy

So far, its great. I haven't run in to any problems yet. I love mine. But I bought mine for my ring doorbell.

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

I don't usually purchase an extended warranty but because I made the purchase for my grandson I felt it was worth it.

[Employee of bestbuy] lots of protection in case something goes wrong good if you have kids

It's the great service i have ever had for my electronics

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays