Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5818104
See Details

Customer reviews

Rating 4.7 out of 5 stars with 4523 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,523 reviews

  • Great buy for service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly staff. I really am glad that they are always available

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is amazing I totally recommend this

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I love the service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always get me right when I have a problem with no problems or issues.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • GREAT SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS GREAT FAST SERVICE AND CORRECT REPAIRS

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good guarantee and the best thing they have is their customer service.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel peace of mind knowing I have coverage for damage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Best Buy warranties for some time now and have always been satisfied. They have great programs

    This review is from 2-Year Geek Squad Protect & Support Plus

    I would recommend this to a friend

  • Dont leave Best Buy without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you get an electronic device for your children, ad the protection plan. Its really worth it.

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for all my devices at home or on the go

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase protection plans for purchases for electronic purchases

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and answered every question I had.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Does what it is supposed to do.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Yay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked everything up with ease and I didn’t have to do any of it alone.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not really worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Never know if you going to need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But great for when you do ! never had a problem with this protection plam.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Just in case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I got this extra protection for my device. Well needed!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to protect your purchase when it comes to expensive items.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Plumber

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t use it yet hopefully when I need it to use they respond nice

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • This is an excellent choice to have in case you ne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice to have in case you needed the geek squad

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad is Super squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents assisted me in getting my device replaced all in under an hour.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 147, Showing 2,921-2,940 of 4,523 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.