Customer Ratings & Reviews

No hassle replacement under the warranty no questions asked

Great buy as it always gives me assurance when i purchase.

This service gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?

So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!

Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.

You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.

This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.

I always make sure to get this with any large purchase I make at Best Buy. The GeekSquad is very helpful with any problems I have. They always make sure to help fix the situation. I recommend the protection plan to everyone.

I received excellent customer service and both of the employees who helped me at the till went over and beyond to make sure that I left the store a happy camper!

Great product warranty, for all my electronics purchases I only do Best Buy. I appreciate they stand by there warranties and Geek Squad is unmatched.

I have many tablets and usually don't get the protection plan. But this one is to keep for a long time so I did. Happy that I have the an for only a few $ more

Is a nice service the warranty ever I bought for mi tablets VR computer etc

Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

[Employee of bestbuy] Geek squad protection plans are a fantastic insurance policy for your pricier items.

Servicio increíble, agradecida con su servicio siempre.