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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,500 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for protection. Now I hope you never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a tablet I had purchased after having to replace one that was broken. Unfortunately I didn't have geek squad on that one and I regret it. I'll just say this, if you're clumsy or have a child or are dating someone clumsy this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased this but haven’t used it..yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I am so glad I got the protection play, where they were able to just replace the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently purchased a tablet and bought the geek squad protection that is offered with the purchase of electronics. It’s pretty much covers spills, cracks, and whatever may happen to your tablet. I think it’s cheap and covers your for 2 Years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good quality product love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable of all the products and what I need and if anyt hallens its covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if my devices ge. t broken i can bring it back and it wil be fixed. Best buy has always honored it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service was fast and easy it was super easy to make a appointment online i didnt have to wait long and the team member was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr policy was my 1st mobile device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st moblie device i have ever owned , I know who is this guy ?? So want sure if I could get used to it and thought well lets do a 1 yr policy and see how it goes ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV AND SERVICE FROM THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS Tv IS AWESOME............ANOTHER HOME RUN FROM SMSUNG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection for your kids stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been pretty good about not breaking her stuff. She's a fairly responsible 4 year old, but I understand that accidents happen, so it's nice to have a piece of mind knowing that if anything happens you her tablet, she's covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Insurance plan hands down the best. I have a special needs child who is constantly breaking her tablet every other month! I go in and get a new tablet and insurance plan with no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful about adding this to my purchase such a great ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q

    I would recommend this to a friend