Customer Ratings & Reviews

Best services ever! To be honest, the reason I purchase all my electronics from BestBuy is because I love the service and Geek Squard is amazing.

My son's computer was running extremely slow. I then took it to Geek Squad, in order to determine what the problem was. It turns out, that there was about 9 different trojan viruses that somehow made their way ont his computer. Within 15 minutes, Geek Squad had removed the viruses, and got the computer running as good as new! I definitely recommend bringing poorly running electronics such as: laptops, desktops, smart phones, televisions, and all other electronics that are performing poorly, or not at all, directly to the technicians at Geek Squad. You will not be disappointed.

Great battery life, even when reading every day. Only charge maybe once a month.

They did not give us any verification of this 2nd warranty

Always worth it on portable devices money never feels wasted!

Okay, okay, I know we're told that service protection plans are a waste of money, and for the most part I agree, but when I bought a Surface laptop about three years ago I decided to purchase a three year contract to protect it. And wouldn't you know, about three months before the contract ran out the camera on my laptop died. Best Buy gave me a full refund for my computer (on a BB gift card) and it paid for a brand new, better Surface laptop (it was on sale!). So I took out a three year contract on the new one. Expensive? Yes. But I tell you, when I walked out of the store with a new Surface that was purchased with that refund, I breathed a huge sigh of relief (and I had a smile on my face!). I would buy a service contract for a small electronic device I bought for $30 - $50, but on the more expensive items (think computers and TVs) I would recommend them, just for the peace of mind.

Best service ever. I enjoy the customer service and the communication process. Items always come back on time better than new.

Have not tried it but they tell me its amazing tech support.

The guys from geek squad they’re pretty helpful. They help a lot with all my needs.

The plan is with the extra money kids have dropped

I think the protection plan from Geek Squad is really worth it for small electronics that have a higher risk of breaking. Bestbuy has always treated me right.

I like geek squad, cause they care about helping you get your technology back up and running

Been an excellent laptop! I have used this in college for the last 2 years. It has done everything I've needed and more!

I absolutely love this tablet It is amazing for so many things like watching stuff on here, playing games and other a source of stuff So I really recommend this tablet a lot

I always trust geek squad, they help with no hesitation!

My tablet recently broke and I had geek squad protection and they helped me fix the problem without any hassle and were super friendly during the whole process!

I haven't had to use Geek squad, but I thought I'd purchase it because I rather be safe than sorry.

LOVE IT THE PRICE WAS NICE , FITS MY NEEDS, I WOULD RECCOMEND ...NICE VIDEO

Haven’t needed it yet. But always easy to use when needed

Most amazin purchase ever will definitely recommend to everyone