Customer Ratings & Reviews

The agents reviewed electronics and fixed problems

Love the protection it adds. I've only had to use it a few times with various devices but if you're clumsy like me it's worth the little extra money.

I always get the protection, because you always stand behind my purchases. It's reasonable and is worth the money. Thank you for your help and support.

Geek Squad really stand by there work! Even if you didn't buy it from bestbuy, they will still take a look at your problem as long as you have Geek Squad protection.

If you could only read my mind love. What a tale my thoughts would tell.

Is fantastic and very happy with this new complement

I’ve had a geek warranty on one of my husbands reader and when he accidentally dropped it you where nice enough to replace it. He dropped it in water.

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

Geek squad is the way to go!!! Always I sure your products

Great plan for this tablet! When I have problems With my tablet I take it right to Best Buy, and they replace it for me. Really worth the extra money.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

Bought two for my 4yr old and my 7 year old and both love them

Nice for traveling and keeping in touch with social media

The staff at geek squad were very nice and Helpful

this was the best part of our purchase!! our daughter is very hard on things so of course we had to return her tablet..we made the return with no questions asked

We bought this as a gift for a grandchild. This is a wonderful way for them to get their table set up correctly. The Geek Squad are so helpful and courteous. This is a great feature for inexperienced user.

Purchased this for my daughter only for the fact that Amazon offers the free time unlimited for this device and comes loaded with a kids mode that has educational features that my 8 y/o loves.

Every time I purchase a big electronic like TV, phoebe, or laptop, I always purchase protection from bestbuy. I tried and tested and has been always very good!

For some more expensive items it's worth the peice of mind if something goes wrong. Usually a painless process with Geek Squad.