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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4446 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,446 reviews
  • Rated 5 out of 5 stars

    Sound deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind for 3 years and a good price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Fear - The Geek Squad is HERE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy appointment scheduling, short if no wait time. Representatives are knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly forgot that i even bought this. Hopefully this will be helpful incase the 3 year old decides to bathe the device. ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have used this before and they were patient, attentive, and solved my issues. I had gotten a virus on my computer and took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service with attention to detail. Fast turnaround time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year protection really helped out with my child’s tablet when he accidentally broke it. It got repaired to be as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case you need it.... Never a bad idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my tablet in for a no charging issue. Geek squad explained the whole process of sending it in and getting it repaired. The process was easy and was given a link to track progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek squad they are great friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and easy to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It took 8 years to buy one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little tablet while not little it's almost 15 in pretty heavy if you're trying to read it like a newspaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty offered by the Geek Squad. They have fixed a computer and more recently they helped when my TV went colorful and then was unresponsive with power source confirmed and reset attempts. The process was simple and very quick.I will always continue to purchase the warranty because they truly have the best service I have come across. Also they do not treat you like you are a bother or stupid. They ask valid questions and really do assess and find the best solution for the individual situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tablet Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest thing of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do if I didn't buy the protection for my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave us the device we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with us getting a new tablet for our children. We were looking for something not to expensive or cheaply made. It is the best of both worlds and provided us with helpful information on the warranty provided by bestbuy for a small fee in case anything happens. It was a wonderful and stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if its a me thing or them but i havent needed them and thats a win in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to get all you digital wants and needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in past and will never buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros repair if need be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service with items that I know I have no business trying to repair, it provides me with the security knowing should something go wrong, repairs are covered. Best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service available when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to use their service but knowing they are available when I do is a good thing

    I would recommend this to a friend