Customer Ratings & Reviews

I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

At the price of the tablet, protection felt worth it. Was a little pricey but I've had nothing but positive experiences with Geek Squad

This plan gives you the piece of mind that if something goes wrong you know that Best Buy will take care of it for you.

The tv works great and good color . It is a Christmas gift for my granddaughter

We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

I am so happy that I got the protection plan on my son's tablet. I was able to exchange it when it broke with ease. I highly recommend.

Worth the money. We didnt have to use it, but if we needed to it would have beenworth it.

I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

Always get the Geek Squad service! I haven't had to use it on this item yet but it is there if I need it.

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

Every time I have an issue with any of my devices Geek squad makes sure to fix or replace my devices. I love Best Buy for that!

Geek squad employees are confident, trustworthy, and kind. We have a two year service agreement and no second thoughts. They are the BEST!

Great team... knows what they’re doing and very helpful and friendly! Made sure I had the right plan for my purchase! Thanks Geek Squad!

guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

I will always take the Geek squad protection. It has come in very useful on more than one occasion. Peace of mind.

I highly recommend their service. They are helpful

I always need to make sure to get the added service plan, with a child who tends to break things, it is worth the extra cost!

Love the samsung tablet. It can be on the heavy side if you add a good protector. Much better then apple tablet which i owned 2 times.

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.