Customer Ratings & Reviews

Very satisfied with the protection plan offered by Best Buy. Accidentally broke my tablet and got a new one no questions asked. Also offered my money back if item was not in stock.

i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

I never seem to need the protection, but it is nice to have.

I bought warranty but I need to pay to replace my brand new tablet that didn’t work.

Love it so far so good! Haven’t had a problem with their service.

Perfect time on replacement fast and easy and was efficient.

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

There has been a few occastions I have an accident and needed an expert to fix my computer. This plan is an smart buy to cover accidents and saves money in the long run. Highly recommended.

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

Cheaper than expected, the personel is very friendly and helpful.

A really great service if your item that is purchased through Best Buy brakes and they cannot fix it they will replace it brand new

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

I haven’t used the service yet, but I will be. My Samsung delays and will get it checked out to see if there are any issues with.

It is worth the purchase for accidental spills and drops

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

Protection is always a great investment. Thankfully I haven’t had to utilize it yet but if I need to I’m happy I have it!

I love it. My previous tablet was purchased in 2014 & was a real work horse. If this one does as well, I will be thrilled.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

I like the fact that I purchase my tablet a week ago and best buy let me come back to put on the protection that was good because I didn't have the money at the time to add it on.