Customer Ratings & Reviews

GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

Geek Squad protection is well worth the money. Those associates have the knowledge to repair the item, or pinpoint any software problem that may exist. I have seen them in action, they debugged a family laptop.

I am so glad I bought the extended warranty on my product. You just never know when you’re going to need it.

Got this warrenty for my daughter tablet but if I only knew that amazon will guarantee it for 1 yr I might not have purchase it.

This is good to have if you are actually going tonuse it. I don't think I used it once but you never know when you will need it.

When ever you buy a product, all way get the Geek Squad Protection you will never go wrong. They know there stuff and they will help you all way.

Haven’t had to use it just yet.. Hopefully won’t haven’t to anytime soon. Got it just in case my son damages the tablet

I didnt use it, bit i know Geek Squad is very good.

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

With small electronics is always a good investment to protect your investment with Geek Squad

It is an awesome service. Could not/Would not own a device without Geek Squad service. You have expert advise and the ability to call on them at any time.

The access to product protection gives a lot of peace of mind.

[Employee of bestbuy] they were so kind and work really hard to do the best for you

I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.

Purchased the extended protection plan and it was worth it. Cracked the screen after a week of owning it and the geek squad fixed it at no charge. Would definitely recommend adding this to your purchase!

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.