Customer Ratings & Reviews

I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

this was the best part of our purchase!! our daughter is very hard on things so of course we had to return her tablet..we made the return with no questions asked

Purchased this for my daughter only for the fact that Amazon offers the free time unlimited for this device and comes loaded with a kids mode that has educational features that my 8 y/o loves.

Every time I purchase a big electronic like TV, phoebe, or laptop, I always purchase protection from bestbuy. I tried and tested and has been always very good!

For some more expensive items it's worth the peice of mind if something goes wrong. Usually a painless process with Geek Squad.

Bought two for my 4yr old and my 7 year old and both love them

Nice for traveling and keeping in touch with social media

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items fore right away with a hassle-free.

The staff at geek squad were very nice and Helpful

I get all of my Electronics from best buy and I always get the accident protection. This has saved me thousand of dollars. Never leave the store without.

I got this to use at my kids weddings for playing music. It has worked well so far, but only in the downloading playlists stage right now.

Agents helped me with my pc issues. They fixed them all

This one time I fell down a flight of stairs with my iPhone. Thankfully I have insurance and my iPhone was okay. Having protection will help if you take a nasty spill down the stairs with your device.

This is a great service to have in the event something goes wrong iy gives you a piece of mind knowing you don't have to stress about getting something fixed.

We have had few problems with products bought at Best Buy, but when we do the Geek Squad has always come through for us. We wouldn't be without the Geek Squad support knowing we will always get an answer.

I was so happy when they offered this I feel protected and safe with The geek squad had in my back if anything was to go wrong

I have not needed to use the geek squad but I am glad to know I have it with all of my purchases as I go along with my digital purchases.

I haven’t had to use the protection plan yet, but I’m glad that they offer the protection plan in case anything happens to my sons tablet

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Never had to use it but got it just incase my elderly father dropped it.