Customer Ratings & Reviews

Geek squad has been great for me. I had a Fitbit go bad before manufacturer warranty went out and the process was very easy to get it replaced. Much better than dealing with manufacturer.

We have had to bring back my daughter tablet be/c it turned off and would not turn back on and they gave us another one without any problems.

We have not had to use this product yet but it seemed like a good cost for the option of saving my kids tablet. It is a affordable service/coverage.

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

This protection plan is very important along with our purchases in the event any of our devices have any issues

I always buy the protection plans with the geek squad they are very good at repairs or whatever the situation my be they are prompt and want really nice group of people to work with!!

Got a protection plan an if any problem arises with any of my devices or gaming geek squad no what it take to get your item's right back running.

they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

my nephew is very happy since he has his table was one. good decision to buy it

If you get to have let's get this my tablet started acting up and I was able to switch your mind out and didn't have to wait for a shipment

The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

Its fine but everytime i come in to use my insurance they never have the product

I broke my tablet while under my subscription, quick and easy replacement free of charge !!! Thanks!!

The Geek Squad team at the Spring Meadows store is the BEST. Very patient, helpful, courteous -- always willing to take extra time and go above and beyond the "call of duty."

Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.