Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4202 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,202 reviews
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the amount I paid. It a warranty and protection for your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added peice of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some more expensive items it's worth the peice of mind if something goes wrong. Usually a painless process with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i have it. I use my tablet a lot . If you use yours a lot, get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily i haven't had to use this plan yet. If i hadn't purchased it im sure we would have a different story. But this projection gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for any tech purchase. Very knowledgeable people and always not only take care of the problems, but give additional knowledge on your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for "Just in Case". Glad to have it and glad that we didn't have to use it. With all the accidents that could happen it nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection it adds. I've only had to use it a few times with various devices but if you're clumsy like me it's worth the little extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon is great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is simple and easy to use, especially to listen to music too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it on this item. But I had the warranty on an iPod 5th gen and was really glad I did. Had to use it more than once on that item. But I think it has changed as far as what it covers since then so you would need to check really well what it covers. It replaced it with a new not refurbished one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items fore right away with a hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MoreSafeThanSorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy when they offered this I feel protected and safe with The geek squad had in my back if anything was to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection, because you always stand behind my purchases. It's reasonable and is worth the money. Thank you for your help and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my kindle, easy to use and the battery lasts!!

    I would recommend this to a friend