Customer Ratings & Reviews

Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

They taught me to use my tablet. Excellent customer service

I bought warranty but I need to pay to replace my brand new tablet that didn’t work.

The plan is great. Even if it is damaged it will be replaced

Added a protection plan just in case it broke or quit working

We fully recommend buying Geek Squad on any electronic equipment over 100.00. Best Buy stands behind their geek squad protection plans. Either they fix it or replace it.

Was super awesome. Did everything we were looking for and more.

This is a great option for anyone who would like to feel at ease with their gadgets. I am glad I got it even though I have not used it.

Cracked screen and they took it right in, very helpful and nice.

Easy to use as Best Buy keeps track of it on the computer. You don't have to have the actual receipt or mail anything in. They will also sub a similar product if necessary. Unfortunately if your product malfunctions before the two years, you will have to buy a new plan for the replacement item.

Purchased extra protection with my laptop, should of purchased 4 year plan. Yet, the 1 year came in handy when my laptop stop working correctly. No cost associated with Greek squad help.

The agent knew what to do. They are the BEST. Couldn;t see going any where else

I never had to use this, but I was glad I got it for the peace of mind. I would say its a good deal depending on what you are getting it for.

get this because if dropped you will think about it 1st and reget not getting it at all to save funds

The agent who assisted me was very helpful and convincing as to why it made sense to purchase additional protection. Even with total tech support I needed the ability to replace a broken item. Thanks!

This is so worth the price. This is great to have when you are not a computer knowledgeable person

This is a good warranty it does what it says everyone should get one on there electronic

Definitely always get there protection. It's so worth it. They will replace if needed without any problems. Definitely get for all electronics.

Good thing to have if purchased for a child. I bought this to go with the fire tablet.

I never seem to need the protection, but it is nice to have.