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Customer reviews

Rating 4.7 out of 5 stars with 4533 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,533 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the great service i have ever had for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend gig squad to anybody brin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection. Geek Squad and Best Buy are the only people I trust to buy my electronics from and warranty their protection with no questions or hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i got this protection for my samsung galaxy tab s8 ultra....cause you never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan gives me the security for any unavoidable damage or lost of the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hectic to get getting this service but I'm so happy I did I'm new to a PC and they help me SO MUCH to set it up they where so helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE PROTECTION, IT WILL SAVE YOUR DEVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This became a lifesaver. The accidental protection saved me from having to replace an entire screen on the amazon fire tablet or forced to buy a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only flaw i would say is they werent able to repair my son tablet so they replaced it and i couldnt renew the protection i would have to spend a whole nother 40 dollars on insurance but other than that its solid i would recommend getting it because when your item breaks it nice to know it can still be replace if not fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB’s New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson is truely enjoying his new 43” TV, he watches all of his favorite shows & he plays his PlayStation 5 on it. He’s soo happy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped walk me through the set up of my Brydge Keyboard and explained what I would & wouldnt get with a non memory keyboard vs the keyboards with extra memory

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Always super helpful and always able to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    7in pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this samsung pad on sale great price for what i need is perfect works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed geek squad for anything, but I brought something in and they were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so thankful for this plan if you have children this is by far the greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection for your item just in case something wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend