Customer Ratings & Reviews

Geek squad employees are confident, trustworthy, and kind. We have a two year service agreement and no second thoughts. They are the BEST!

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

Great team... knows what they’re doing and very helpful and friendly! Made sure I had the right plan for my purchase! Thanks Geek Squad!

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

I will always take the Geek squad protection. It has come in very useful on more than one occasion. Peace of mind.

Love the samsung tablet. It can be on the heavy side if you add a good protector. Much better then apple tablet which i owned 2 times.

I always need to make sure to get the added service plan, with a child who tends to break things, it is worth the extra cost!

I am glad that I purchased this accidental geek squad protection plan. It gives me a peace of mind in case something happens

This geek squad plan saved me when the charge of my kindle fire wouldn't hold. I was given a new fire, and it was an upgraded version available

I highly recommend their service. They are helpful

Accidental proctetion....we have bought this before and they covered the Tablets broken screen

This was just a protection plan that we didn't even need to use

i’m very happy with my device :) !!! very good customer service!

Easy to add to product and nice to be able to track through the website.

My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

This came in handy after dropping my tablet, it was not repairable, so I was able to get a replacement at no cost to me. Thanks so much.

I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased

You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.