Customer Ratings & Reviews

This keyboard is good for gaming. My son loves it. I would recommend it.

The protection plans offered are all good. Can't go wrong purchasing them.

I am a newbie for computers so I need all the help I can get

Great. I don't mind the review but I don't have 50 characters.

NEVER HAD TO USE YET. I ASSUME IT WILL BE A GREAT SERVICE IF NEEDED.

Have yet to use this service, but great to have coverage just incase.

Added protection makes me more comfortable with my purchase

Would recommend for protection if you got some type of electronica

Always good to have protection on your electronic devices. This protection that is offered is worth the money.

Bought warranty hope I never have to use it, but good for peace of mind

All the folks at Best Buy are amazing. Going the extra mile to make sure you are satisfied with your purchase.

Had a problem charging had no problem returning it for a even exchange

Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

I just love geek squad service super attentive and polite and fast

always always purchase if you have kids. fast service

Always get insurance in your iteams they come in handy

Excellent product, highly recommended, curbside pickup just great.

I haven't used it yet but I know they will stand behind there reputation.

Very knowledgeable. But product from Samsung is also very good.

I purchased this warranty for other items and it performs as needed and easily handled the situations.