Customer Ratings & Reviews

Great quality of service, always there when i needed assistance. They were quick to resolve my issue

Can't go wrong with Geek Squad, has always come through when I've needed.

I am pretty technical so I didnt utilize them for set up, but it is nice to have the peace of mind should something happen. For around 100 bucks, I think its silly not to get it being that the computer approaches $1000. Will update review if and when I need to use the service.

I used to have a laptop but it was really heavy to carry around. Now I have a tablet it’s convenient I can study and take it anywhere the color on it is great it looks like my smart tv

Purchased the tablet for my 11 yoa grandaughter, along with screen saver which we requested geek squad apply. Made an appointment, they put on the screen saver and everything went well.

The Geek Squad at the Lake Jackson store have been very patient & helpful correcting problems with our laptops & tablet. The problems ranged from virus corrupted operating systems, to operator errors. They were friendly, professional, & made timely repairs.

Very helpful if I have anything wrong with the tablet. I've not used it since buying the tablet, but it's helpful for accidental damage.

So this the second table got for grand baby first 1 he destroyed i didn't have geek squad well this time i broke down and payed for the extra protein if your kid hard on toys i suggest u get this to

The geek squad protection service is more than worth it every single time. They've helped me with my last 3 computers and my iPad and they are always great. My issue gets fixed, I don't need to pay for anything even when I needed brand new chargers because mine was ruined, etc. It is so worth it.

Never buy anything without getting Geek Squad Protection. Unlike other protection plans, they really do cover your purchase from day 1 without any problem. The staff is always friendly and straight forward. I really appreciate the many times they have taken care of my kids misshaps! Don't leave the store without it!

I like this very much...light weight...portable....good for all my needs. The smaller by 1/4 inch screen than the Apple unit lowers the price by about 30 per cent at least for the same thing Apple'd sell. And Samsung has more storage space than Apple, according the the sales person

Excellent writing tool. Im very happy with it. Recommend highly.

Well haven’t had to really call nd have them fix or repair the fire tablet but I think having the protection for a year for &25 Was good deal can’t go wrong with it I bought it for my 5 year old son so in case he accidentally drops or something happens to it I wont have to worry cuz they will replace or fix it

I purchases this tablet to help me in nursing school. And it is very convenient and compact.

They were very helpful they didn’t have what I had brought in in stock so I got a gift card for what it was worth and just upgraded my sons tablet.

Device arrived quick. Even though it was refurbished it worked like new

I bought a fire tablet for my daughter, and purchasing insurance is a must. I think it's a fair price and well worth it. So just like I thought my daughter damaged the charging connection some how, all I did was take it to the store and got a replacement no questions asked. Love how best buy works.

Love the 2 year option!! Great for mistakes that can happen in life. We've actually had to use it.

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids