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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4192 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,192 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment! These guys are honest, fair, and very knowledgeable! Will buy protection plan on every electronic I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase incase something happens to your Amazon Fire 10. Give me a piece of mind that it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and professional interactions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always more than satisfied with the assistance I’ve received from the Greek Squad. When I decided to exchange the item I purchased, they were so helpful and assisted me in deleting my personal data and picking out a different product. No hassle & graft professional courtesy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never get a high end electronic without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    truly awesome. My technology never fails because I’m careful, but it is still technology. The Geek Squad service is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a piece of mind and sense of security. Much needed for valuable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same protection plan on my previous Surface. When the batter malfunctioned the protection plan replaced the unit with a brand new Surface. Could not be happier.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good protection to have, close to the ending of my service my tablet broke down and it got replaced for the amount to get a new one, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent service and the person was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Do It Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection. They have a one stop shop to get any of your electronics serviced, repair, or replace. I cannot recommend them enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover my child's tablet. Wish you did not have to repurchase it after having to use it, but it is still cheaper than having to replace an accident with a new tablet! Learned a hard lesson though if you are replacing it under a claim - don't forget to bring the power charger with you! You will be charged if it is missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having the geek squad in your corner takes all my anxiety away!! Get it guys its so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support/Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product made a great gift for my grandchild. The geek squad warranty kept me assured that it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for someone who loves to read!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter for Christmas as she is an avid reader. She absolutely loves this and it is so easy for her to read her books!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love getting Geek Squad, especially when having children. It helps a lot when things break, even with cases things break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my Mom a tablet on sale and got the Geek Squad protection. Had a problem with it, took it to the store they looked at it, repaired the glitches ( combo of an app issue and my Mom having too many windows open) It ended up happening again and then overheating and going out so Geek Squad replaced the tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you think about what you're buying and who you're buying it for

    I would recommend this to a friend