Customer Ratings & Reviews

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

Is perfect Best Buy is good thank you for you service employee very nice for the job

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

I'm really happy with my purchase.. When my daughter broke her tablet I just took it back to best buy a yr and & know questions asked & it was replaced. I'll never buy anything without the geek squad warranty.

Have used these plans before with Best buy purchases. Absolutely worth the money.

Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

Extra protection is worth it for electronics our kiddo will be using

i feel better having this. I have always found the Geek squad to most helpful.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!

I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

Awesome it just needs to have more protection if the kids throws it drops it and all

Best thing since you're the immunization shots, just get the protections you will be happy, its easy break it brings it in give it to the Geeks and they will fix it or replace it!

This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.