Customer Ratings & Reviews

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

The agents mounted my TV and connected all my devices works very well no problem I recommend these guys to you

This was a no-brainer when I made the decision to buy a new tablet for a 2 yr old! She loved it but accidents do happen. I already had to use this for a replacement!

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

The access to product protection gives a lot of peace of mind.

I am so glad I bought the extended warranty on my product. You just never know when you’re going to need it.

Geek Squad!!!! They are super awesome, very reliable. They helped with a television issue and it was literally resolved in minutes. Thanks!!

I’ve had my tablet for a while now and there’s been a couple of times where I’ve had to use this. Definitely better safe than sorry.

So far haven’t need to use this service but I have heard great things about them if I ever do. Hopefully I won’t have to but if so I will update as needed.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop.

Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

With small electronics is always a good investment to protect your investment with Geek Squad

Haven’t had to use it just yet.. Hopefully won’t haven’t to anytime soon. Got it just in case my son damages the tablet

I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

Got this warrenty for my daughter tablet but if I only knew that amazon will guarantee it for 1 yr I might not have purchase it.

This is good to have if you are actually going tonuse it. I don't think I used it once but you never know when you will need it.

My kiddo loves it. The screen is pretty dim. But he doesn't seem to mind it.